c bajee Privacy Policy — How We Handle Your Data

Last Updated: January 2026

1. Data Controller & Scope of This Policy

c bajee ("we", "us", "our") is the data controller responsible for the personal information collected through the website located at https://c-bajee.club, including any mobile-optimised versions and associated subdomains. This Privacy Policy applies to all registered players, prospective users who browse the site without registering, and any individual who contacts c bajee for support or general enquiries.

This policy covers the collection, storage, use, disclosure, and deletion of personal data. It does not govern the data practices of third-party game providers, payment processors, or other external services that may be accessible through or connected to the c bajee platform. We encourage you to review the privacy policies of those third parties independently, as c bajee has no control over their data handling practices.

For all data-related enquiries, please contact us at: [email protected]

2. Information We Collect

c bajee collects personal information at various points during your interaction with the platform. The categories of information we may collect include the following:

2.1 Registration Information

When you create a c bajee account, we collect your full legal name, date of birth, residential address in Bangladesh (including city, district, and postcode), mobile phone number, and email address. This information is required to verify your identity, comply with age-restriction requirements, and set up your account.

2.2 Identity Verification (KYC) Documents

To comply with anti-money laundering (AML) obligations and to process withdrawals, we may collect copies of government-issued identification documents such as your National ID card (NID), passport, or driver's licence. We may also request a utility bill or bank statement as proof of address, and in some cases, documentation evidencing the source of your deposited funds.

2.3 Financial Information

We collect transactional data associated with your deposits and withdrawals, including the mobile wallet number (bKash, Nagad, Rocket, Upay) or bank account details used for transactions, transaction reference numbers, amounts, timestamps, and currency. We do not store full card numbers; card transactions are handled by our PCI-DSS-compliant payment processors.

2.4 Gameplay and Betting Activity

We record your activity on the c bajee platform, including games played, bets placed on cricket, BPL, IPL, T20 and other sports markets, amounts wagered, winnings, bonus usage, game session durations, and betting history. This information is used to operate your account, detect fraud, and personalise your experience.

2.5 Device and Technical Data

When you access c bajee, we automatically collect certain technical information, including your IP address, device type, operating system, browser type and version, screen resolution, language settings, referring URL, and pages visited during your session. This data is used for security monitoring, fraud prevention, and platform optimisation.

2.6 Communications

If you contact our support team via email or any other channel, we retain a record of those communications including the content of messages exchanged. This allows us to track the history of your enquiries and provide consistent support.

2.7 Voluntary Survey and Feedback Data

From time to time, c bajee may invite you to participate in optional surveys or provide feedback on our services. Any information you provide in response to such requests is retained and used to improve platform quality.

3. How We Use Your Information

c bajee uses the personal information we collect for the following purposes:

• Account creation and management — to register, verify, and administer your c bajee account;
• Identity and age verification — to confirm you are 18 years of age or older and are the genuine account holder;
• Payment processing — to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and local bank transfers in BDT;
• Fraud and security monitoring — to detect, prevent, and investigate fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct;
• Regulatory compliance — to meet anti-money laundering (AML), know-your-customer (KYC), and other applicable legal obligations;
• Customer support — to respond to your enquiries, resolve disputes, and provide technical assistance;
• Platform improvement — to analyse usage patterns and improve the functionality, security, and content of the c bajee platform;
• Responsible gaming — to monitor gameplay patterns for signs of problem gambling and to apply self-exclusion, deposit limit, or session time restrictions at your request or where required;
• Marketing communications — to send you promotional offers, bonus notifications, and updates about c bajee, where you have consented to receive such communications. You may withdraw this consent at any time;
• Legal proceedings — to establish, exercise, or defend legal claims involving c bajee.

c bajee does not use your personal data for automated decision-making processes that produce legal effects or similarly significant impacts without human oversight, except where expressly permitted by applicable law and where you have been informed.

4. Legal Basis for Processing Your Data

c bajee processes your personal information on one or more of the following legal grounds, depending on the specific activity involved:

• Contractual necessity — processing is necessary to perform the contract we have with you (i.e., the Terms & Conditions of your c bajee account). This applies to account creation, payment processing, and gameplay activity.
• Legal obligation — processing is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and fraud prevention obligations.
• Legitimate interests — processing serves c bajee's legitimate business interests, including fraud prevention, platform security, and internal analytics, provided those interests are not overridden by your privacy rights.
• Consent — where processing is based on your freely given, specific, and informed consent. This applies primarily to direct marketing communications. You may withdraw consent at any time by contacting [email protected] or using the unsubscribe mechanism in any marketing email.

5. Data Sharing & Third Parties

c bajee does not sell or rent your personal data to third parties for their own marketing or commercial purposes. We may share your data with trusted third parties in the following limited circumstances:

5.1 Payment Processors

To process deposits and withdrawals, we share relevant financial and identity information with payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. These partners are bound by their own privacy and security standards and are used only to facilitate your transactions.

5.2 Game Providers

To deliver casino games and sports betting markets, c bajee shares session tokens and account-level identifiers (not full personal profiles) with licensed game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers operate under their own data protection agreements with c bajee.

5.3 Identity Verification Services

To complete KYC verification, we may share identification documents and personal details with third-party identity verification providers. These providers are engaged under strict data processing agreements and are prohibited from using your data for any purpose other than verification on our behalf.

5.4 Legal and Regulatory Authorities

c bajee may disclose your personal data to law enforcement agencies, regulatory bodies, or judicial authorities where required to do so by applicable law, court order, or other legal process. In the event of suspected money laundering or financial crime, we are obligated to report relevant information to the appropriate authorities.

5.5 Business Transfers

In the event that c bajee undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and of any changes to the privacy terms governing your data in advance.

5.6 Professional Advisers

We may share information with legal advisers, accountants, auditors, and other professional service providers where necessary for the operation of our business. These parties are bound by confidentiality obligations.

6. Cookies & Tracking Technologies

c bajee uses cookies and similar tracking technologies on the c bajee website to enhance functionality, analyse usage, and support security measures. A cookie is a small text file placed on your device when you visit a website.

6.1 Types of Cookies We Use

• Strictly necessary cookies — required for the website to function. These include session cookies that keep you logged into your account and security cookies that help prevent fraudulent activity. You cannot opt out of these.
• Analytics cookies — help us understand how players interact with the c bajee platform, which pages are most visited, and where technical errors occur. This data is aggregated and anonymised.
• Functionality cookies — remember your preferences such as language settings and display options to personalise your experience.
• Marketing cookies — used to track the effectiveness of our promotional campaigns. These are only deployed where you have given consent.

6.2 Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or alert you when a cookie is being placed. Please note that disabling strictly necessary cookies may impair your ability to use the c bajee platform, including logging in to your account.

6.3 Third-Party Tracking

Our game providers and payment processors may set their own cookies when you interact with their services embedded in or linked from the c bajee platform. c bajee does not control these third-party cookies and recommends reviewing those providers' cookie policies directly.

7. Data Retention

c bajee retains your personal data for as long as is necessary for the purposes described in this Privacy Policy, or as required by applicable law. The following general retention principles apply:

• Active account data — retained for the duration of your account relationship with c bajee plus a minimum of five years following account closure, in line with standard anti-money laundering record-keeping requirements.
• KYC documentation — retained for a minimum of five years from the date of the last transaction or account closure, whichever is later.
• Transaction records — retained for a minimum of five years to satisfy financial record-keeping obligations.
• Support communications — retained for three years from the date of the last interaction, or longer if related to an unresolved legal matter.
• Marketing consent records — retained for the duration of our relationship plus three years, to demonstrate compliance with consent requirements.

When data is no longer required, it is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any identifiable individual.

8. Your Rights Over Your Data

As a c bajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and include your registered mobile number or email address.

c bajee will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it within the initial 30-day period.

9. Data Security Measures

c bajee implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on all data transmitted between your device and c bajee servers;
• At-rest encryption for sensitive data categories including identity documents and payment information stored on our systems;
• Access controls — personal data is accessible only to c bajee personnel with a legitimate need-to-know basis, enforced through role-based access permissions and multi-factor authentication for internal systems;
• Firewalls and intrusion detection systems that monitor our infrastructure for suspicious activity around the clock;
• Regular security audits and penetration testing conducted by independent security professionals;
• Staff training — all c bajee personnel who handle personal data receive regular data protection and information security training;
• Incident response procedures — in the event of a data breach affecting your rights and freedoms, c bajee will notify affected users and, where legally required, the relevant authorities, without undue delay.

While c bajee takes every reasonable precaution to protect your data, no internet-based system can be guaranteed to be 100% secure. You are responsible for maintaining the security of your own account credentials. If you suspect your c bajee account has been accessed without your authorisation, contact [email protected] immediately.

10. Minors & Privacy

Parents or guardians who believe a minor may have accessed or registered on the c bajee platform should contact us immediately at [email protected]. We take such reports seriously and will act promptly to investigate and remedy the situation. We recommend that parents and guardians install parental control software on shared devices to prevent access to gambling websites by children.

11. Changes to This Privacy Policy

c bajee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform features. Where changes are material — for example, a new category of data collection, a new third-party sharing arrangement, or changes to your rights — we will notify registered users by email and/or via a prominent on-site notice at least seven calendar days before the changes take effect.

The "Last Updated" date at the top of this page reflects when the most recent changes were made. We encourage you to review this policy periodically. Your continued use of c bajee following the effective date of any revised policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must cease using the platform and may request account closure by contacting us at [email protected].

Previous versions of this Privacy Policy are available on request. Contact our support team with the subject line "Previous Privacy Policy Version" to obtain an archived copy.

12. Contact & Complaints

If you have any questions, concerns, or formal complaints regarding this Privacy Policy or c bajee's data handling practices, please contact us using the details below. All privacy-related communications should be in English.

When contacting us about a privacy matter, please include your registered mobile number or email address and a clear description of your request or complaint. Where you are exercising a specific data right (such as access or erasure), please state the right you wish to exercise and any relevant details to help us locate your records efficiently.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.